Giant Oak Plan Management

As a Support Coordinator, I need a Plan Manager who is responsive, accurate, and easy to work with. Giant Oak Plan Management has been exactly that. Invoices are processed promptly, communication is clear, and they’re proactive when something doesn’t look right—so issues get resolved before they impact the participant. They’re professional, organised, and genuinely participant-focused, which makes coordination smoother for everyone involved

Giant Oak Plan Management has taken a huge weight off my shoulders. They explain things in a way I understand, keep me updated, and make sure my invoices are paid on time. I feel listened to and supported, not judged or rushed. It’s helped me feel more in control of my plan and more confident accessing the supports I need.

Working with Giant Oak Plan Management has been straightforward and reliable. Their team communicates quickly, pays invoices on time, and is easy to contact when we need clarification. They understand NDIS requirements and help keep the process smooth, which reduces admin time and supports continuity of care for the participant. We value the respectful, professional relationship and the consistency they bring.